Documentation Index
Fetch the complete documentation index at: https://developers.telnyx.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Number Reputation gives you programmatic access to spam reputation data for your outbound calling phone numbers. Instead of guessing why calls get flagged as “Spam Likely,” you get real-time scores and risk levels — letting you identify and fix flagged numbers before they impact your answer rates.| Without Number Reputation | With Number Reputation |
|---|---|
| Calls flagged “Spam Likely” | Spam risk level: low / medium / high |
| No visibility into why | 4 granular scores (0–100) |
| Manual checking | Automated monitoring on a schedule |
| No historical tracking | last_refreshed_at timestamps |
How it works
- Register your business as an Enterprise
- Upload a signed LOA (Letter of Authorization) via the Documents API
- Enable Number Reputation — your details are sent to Hiya for automated vetting (takes minutes)
- Associate phone numbers for monitoring (up to 100 per request, US local, E.164)
- Query reputation scores — cached results are free, fresh (live) queries are billed
- Automatic monitoring re-checks your numbers on a configurable schedule
Constraints
| Constraint | Limit |
|---|---|
| Phone number format | E.164, US local numbers only |
| Numbers per request | 100 (atomic — all-or-nothing) |
| Score range | 0–100 (null = insufficient data) |
| Account access | Verified and enterprise-level accounts only |