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Overview

An Enterprise represents your business entity on the Telnyx platform. It’s the top-level resource you must register before you can use Branded Calling to display your verified business identity (display name, logo, call reason) on outbound calls.

What you need

To create an enterprise, you’ll need:

Quick start

1. Accept the Branded Calling Terms of Service

You must agree to the Branded Calling ToS before activating the product.

2. Create an enterprise

The response includes an id, use this enterprise ID for all subsequent API calls.

3. Activate Branded Calling on the enterprise

Branded Calling is a paid product that must be explicitly activated per enterprise. Without this step, DIR creation returns 400 with code=10015 and a detail pointing back to this endpoint.
The HTTP response returns with the enterprise body. Activation completes asynchronously; if DIR creation returns 400 right after activation, wait a moment and retry. Both endpoints are idempotent. A 403 here means the Branded Calling Terms of Service hasn’t been accepted yet (back to step 1).
Activating Branded Calling is billable. See Branded Calling pricing.

4. Next steps

Reusing the enterprise

Register the enterprise once and reuse it for all of your Branded Calling work. The API collects all required fields up front so you don’t need to update them later.

Access requirements

All Branded Calling endpoints require a verified or enterprise-level Telnyx account. Trial and standard paid accounts cannot access these features. See Account Levels and Capabilities for details on upgrading.