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Data Locality lets you choose the geographic region where your Telnyx data is stored at rest.

Available regions

RegionLocationDefault
USUnited StatesYes
EUGermanyNo
APACAustraliaNo

Covered data types

Data locality applies to the following data stored at rest:
  • Call Detail Records (CDRs)
  • Message Detail Records (MDRs)
  • Conference records
  • Forking CDRs
  • Media Storage (recordings)
  • Premium AMD
  • Speech-to-Text
  • Verify
  • Video
  • WhatsApp
  • Wireless

Selecting a region

  1. Log in to the Mission Control Portal.
  2. Go to Account settings > Profile.
  3. Scroll to Data Storage Location and select a country from the dropdown.
  4. Click Save Location.
This setting can only be changed once and cannot be undone. After you save, Telnyx migrates your data to the new location. Some features may become temporarily unavailable during migration — the process can take a few minutes to several hours depending on your data size.
All existing accounts default to the US. If you do not change the setting, your data remains in the US.