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Gather using audio

POST 
/calls/:call_control_id/actions/gather_using_audio

Play an audio file on the call until the required DTMF signals are gathered to build interactive menus.

You can pass a list of valid digits along with an 'invalid_audio_url', which will be played back at the beginning of each prompt. Playback will be interrupted when a DTMF signal is received. The Answer command must be issued before the gather_using_audio` command.

Expected Webhooks:

  • call.playback.started
  • call.playback.ended
  • call.dtmf.received (you may receive many of these webhooks)
  • call.gather.ended

Request

Path Parameters

    call_control_id stringrequired

    Unique identifier and token for controlling the call

Body

required

Gather using audio request

    audio_url string

    The URL of a file to be played back at the beginning of each prompt. The URL can point to either a WAV or MP3 file. media_name and audio_url cannot be used together in one request.

    media_name string

    The media_name of a file to be played back at the beginning of each prompt. The media_name must point to a file previously uploaded to api.telnyx.com/v2/media by the same user/organization. The file must either be a WAV or MP3 file.

    invalid_audio_url string

    The URL of a file to play when digits don't match the valid_digits parameter or the number of digits is not between min and max. The URL can point to either a WAV or MP3 file. invalid_media_name and invalid_audio_url cannot be used together in one request.

    invalid_media_name string

    The media_name of a file to be played back when digits don't match the valid_digits parameter or the number of digits is not between min and max. The media_name must point to a file previously uploaded to api.telnyx.com/v2/media by the same user/organization. The file must either be a WAV or MP3 file.

    minimum_digits int32

    Default value: 1

    The minimum number of digits to fetch. This parameter has a minimum value of 1.

    maximum_digits int32

    Default value: 128

    The maximum number of digits to fetch. This parameter has a maximum value of 128.

    maximum_tries int32

    Default value: 3

    The maximum number of times the file should be played if there is no input from the user on the call.

    timeout_millis int32

    Default value: 60000

    The number of milliseconds to wait for a DTMF response after file playback ends before a replaying the sound file.

    terminating_digit string

    Default value: #

    The digit used to terminate input if fewer than maximum_digits digits have been gathered.

    valid_digits string

    Default value: 0123456789#*

    A list of all digits accepted as valid.

    inter_digit_timeout_millis int32

    Default value: 5000

    The number of milliseconds to wait for input between digits.

    client_state string

    Use this field to add state to every subsequent webhook. It must be a valid Base-64 encoded string.

    command_id string

    Use this field to avoid duplicate commands. Telnyx will ignore any command with the same command_id for the same call_control_id.

Responses

200: Successful response upon making a call control command.

default: Unexpected error

Callbacks

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