Skip to main content
Unlisted page
This page is unlisted. Search engines will not index it, and only users having a direct link can access it.

Get a customer service record

GET 
/customer_service_records/:customer_service_record_id

Get a specific customer service record.

Request

Path Parameters

    customer_service_record_id stringrequired

    The ID of the customer service record

Responses

201: Successful Response

401: The required authentication headers were either invalid or not included in the request.

403: You do not have permission to perform the requested action on the specified resource or resources.

404: Resource not found

500: An unexpected error occurred.

Request samples


curl -L 'https://apidev.telnyx.com/v2/customer_service_records/:customer_service_record_id' \
-H 'Accept: application/json' \
-H 'Authorization: Bearer <TOKEN>'

Response samples


{
"data": {
"id": "f1486bae-f067-460c-ad43-73a92848f902",
"phone_number": "+12065551212",
"status": "completed",
"error_message": "CSR information not available.",
"result": {
"carrier_name": "ABC CARRIER, INC.",
"associated_phone_numbers": [
"+12065551212"
],
"admin": {
"name": "John Doe",
"billing_phone_number": "+12065551212",
"account_number": "1234567890",
"authorized_person_name": "John Doe"
},
"address": {
"administrative_area": "NY",
"locality": "New York",
"postal_code": "10001",
"street_address": "123 Main St",
"full_address": "123 Main St; New York; NY; 10001"
}
},
"record_type": "customer_service_record",
"created_at": "2021-03-19T10:07:15.527Z",
"updated_at": "2021-03-19T10:07:15.527Z"
}
}