40321 – No usable numbers on messaging profile

Number Pool could not find any usable numbers on the messaging profile.

40321 – HTTP Status – 409

Number Pool is not enabled, or it is unable to select a usable number on the messaging profile.

40321 – Causes

• Number Pool is not enabled on the specified messaging profile.
• The messaging profile does not contain any numbers.
• Number Pool is configured to check the health status of available numbers (enabled by default), but none of the numbers is in a healthy state.

40321 – Solutions

• Enable Number Pool on the messaging profile, if this is not already the case.
• Add additional numbers to the messaging profile.
• Disable the Number Pool health check feature.
• Wait for numbers to return to a healthy state. It can take up to 24 hours for the state to reset.